Front Desk Receptionist in Gaithersburg, MD at Fitzgerald Auto Mall

Date Posted: 3/29/2018

Job Snapshot

Job Description

Fitzgerald Auto Mall is looking for a full-time receptionist to work in our face-paced Collision Center. This position is Monday through Friday with possible hours on Saturday. This person would be the responsible for day to day needs of the shop. Some of the duties include but are not limited to;

  • Greet customers with a smile;
  • Answering incoming calls and directing them to the appropriate person;
  • Learn and understand insurance collision procedures to assist customers with questions.
  • Help create new repair orders for incoming customers
  • Schedule estimates for new customers.
  • Maintain a schedule for estimators
  • Create and maintain a drop off schedule for customer vehicles.
  • Maintain database to include estimates
  • Manage the money due list and call vendors for missing payments.
  • Check in cars that were left in the over-night drop box
  • Learn and Maintain the ERL system
  • Managers may add job duties as deemed fit.

Job Requirements

The ideal candidate will be well organized and well spoken. Must be willing to consent to a background check.